7. The solution
The solution is documented in several parts.
The Service Schema
The service schema is a list of data fields, including every piece of information that might be required in a householder planning application. Although there are more than 250, many applicants will only have to complete less than half of these.
The schema was created by taking every document involved in planning applications and dismantling it. Then removing duplicates and recategorising them in a way that is coherent to users.
The schema is a continuous, open work of progress.
View the live schema here.
The Service Map
The service map shows the full user journey as a flowchart. It is a work in progress. You can view the original here.
There are also a number of sub-sections of the service map, also documented as flowcharts. These document the logic of the dynamic forms.
Main Form︎
Design Statement︎
Access Statement︎
Access Form︎
Heritage Area Statement︎
Heritage Building Statement︎
Heritage Adjacency Statement︎
Tree Statement︎
Hedge Statement︎
Flood Risk Assessment︎
Community Infrastructure Levy (CIL)︎
The Interactive Mockup
Click here to explore an interactive mockup of the service.
The Alpha prototype

Explore the previous alpha prototype, running on Plan✕ here
Please note this prototype does not retain any data. You can ‘log in’ with any imaginary email address and password. eg. test@test.com
View the code on Github here